UK standard delivery normally takes 2–5 working days after dispatch. Current options and estimated dates are shown at checkout.

When tracking is available, we send a dispatch email containing the carrier link. It may take several hours for the carrier to display the first scan.

Contact customer care as soon as possible. We cannot guarantee changes after an order enters the packing process, but we will always check what can be done.

International availability, charges and estimated times are displayed at checkout. Local duties and taxes may be payable by the recipient.

Eligible products can be returned within 30 days when they remain unopened, unused and in their original packaging. Hygiene restrictions apply.

Ingredients appear within the Ingredients tab on each product page. Always check the physical packaging before use because formulations can be updated.

Suitability varies by product and individual. Review the product description, labels and ingredient list, patch test where appropriate, and seek professional advice if you have a known condition or allergy.

Contact us within 48 hours and include photographs of the product, outer packaging and delivery label so we can resolve the issue quickly.